Product Management is not about:

  • Asking customers about the requirements.

  • Writing detailed specifications.

  • Creating prototypes and wireframes.

  • Assigning tasks to developers.

  • Verifying and accepting the work of others.

  • Obsessing over velocity, deadlines, and roadmaps.

  • Mastering Scrum or any other framework to perfection.

  • Acting like the CEO of the product.

Anyone can do that.

It’s about:

  • Understanding customer's problems, needs, and desires.

  • Understanding the market and the business in depth.

  • Collaborating closely with engineers and designers.

  • Identifying opportunities, finding solutions, and tackling the risks together.

  • Marrying customer goals and business goals.

  • Influencing others to work toward the common goal.

  • Being humble (it's ok not to be the smartest person in the room).

  • Experimenting to validate assumptions.

  • Leading without authority.

  • Turning chaos into clarity.

Start with these questions:

  • Why are we building this thing?

  • Why are we building it now?

  • For whom are we building it?

  • What's the unique value of our product?

  • How is it aligned with the company's vision?

  • How is it aligned with the business strategy?

  • What does success look like? How can we measure it?

  • What are the customer needs/jobs (functional, emotional, social)?

  • How will it affect our customers and users?

  • How will it create value for the business?

  • Can we buy it instead of building it

  • How can we make sure that our customers would love it?

  • Will our customers know how to use it?

  • Can our business support it (e.g., legal, finances)?

  • Is it feasible? Can we build it with the existing technology?

  • How can we bring it to the market?

  • Do we have the required channels?

  • Should we do it at all? Are there any ethical considerations?

  • What are the riskiest assumptions? How can we validate them?

  • What does the data tell us?

  • How can we get maximum validating learning with minimum effort?

  • What else can go wrong?

Be curious. Learn and experiment. Question solutions and push back on things handled down.

Remember that product management is about creating a "product customers love, yet also works for our business" (Marty Cagan, Inspired), not about pleasing stakeholders.

After 9 years, I'm still learning daily, and I do not know everything, but I can give you my perspective on any questions you have.

Drop them below.

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P.S. I shared more advice in my free post, What is Product Management: productcompass.pm/p/wha…

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3:16 PM
Jan 26