Once "we" opened up star-ratings-for-service to anyone and everyone in 2000, or so, this Hell awaited. Every shopkeeper and small businessman operated in terror of the 1-Star Rating from the entitled Mama Bear who takes out her wrath with a bogus (read: fictional framing) report about how her Cute Cub was mistreated for "only" wanting to stand on the prep counter to see how the fry cook made their meal because he has an interest in Being a Chef Someday and Now He's Seeing Dreams Die Because He was Yelled At. 1-Star!!!