Not sure what you mean, Mark. At our small library we all wore many hats. I ran children’s programs and events coordinator plus be at the desk. Summer Reading Program was entirely my responsibility. It was like having a birthday party for 200 kids that lasted 6 weeks. But I loved it. Run a craft class with 45 children of all ages see how easy THAT is. 😁. During the meltdown many out of work had to transition to applying on line for jobs with no experience doing that for their factory work. Then, many had no computers, smart phones or internet. We had to help these very worried people do all that. Customer service could be a hassle sometimes 🤔🙄 Libraries are still relevant. I’m sure you visited libraries. It has changed though. It was a very fulfilling job that gave me a pension and many good friends. Covid ruined much, sadly. Perhaps you mis-phrased that reply.