"they simply cannot conceive of the idea that if they just explain their ideas to you again that you won't agree with them."

This reminds me of public health agencies and hospital systems in the way they respond to "anti-vaxxers." They spend a lot of time and money on campaigns to try to convince people who don't want their products that they are wrong and stupid for not wanting them. And they also spend money on trying to "regain public trust" by telling people "You really should trust us. We're smarter than you."