Ed Sim’s Post

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boldstart ventures, partnering from Inception with bold founders reinventing the enterprise stack - Snyk, Kustomer, BigID, Blockdaemon...

Never in our wildest dreams did we imagine we would get to do Kustomer again with this Krew - Brad Birnbaum, Jeremy Suriel + the entire team. Super excited for Kusty 2.0 which is all about #ai 🤖 🙏🏼 for boldstart ventures to be part of the journey again with Redpoint Ventures + Battery Ventures on the initial $60 million round of funding.

View profile for Brad Birnbaum, graphic

CEO, Kustomer

Very excited to announce that Kustomer is once again operating as an independent company. I want to thank our friends at Meta for a great year and their continued partnership as we return to our roots - delivering amazing customer experiences. We have a great Krew in place, significant funding thanks to our previous partners from Battery Ventures, Redpoint Ventures and boldstart ventures and a vision to match our excitement. We will continue to enhance our world class platform in ways we couldn't have imagined only a few years ago.  The first chapter of Kustomer was an amazing journey but we are just getting started. I can't wait for the world to see what's to come in our next chapter! https://lnkd.in/gFQu8Yct

Kustomer Embarks on a New Chapter as a Standalone Company

Kustomer Embarks on a New Chapter as a Standalone Company

kustomer.com

Chuck Bush

Launcher of people, ideas and companies.

11mo

Ed Sim, very cool! I don't know what I don't know about #ai or Kustomer, but I've noticed in your (fantastic, thoughtful and thought-provoking) newsletter, that you've been unimpressed (to put it mildly) by the #ai craze. Do you mind shedding some light on why this is a great bet for boldstart ventures? Anyone here can feel free to direct me to remedial classes on this topic.

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Shomik Ghosh

Partner at Boldstart Ventures

11mo

Huge!! Excited to work with the Krew again 🎉 . Especially with the product stuff Brad and J have cooking under the hood, customers are going to ❤️ Kustomer 2.0

Ben Williams

Helping B2B SaaS founders win with PLG | Snyk, CloudBees | Follow me to learn how to scale efficiently with product-led growth and product-led sales.

11mo

Woahhh, amazing Ed Sim Brad Birnbaum, excited to see the journey continue 👏🎉

Dan Reich

Serial Entrepreneur. Investor. First Responder.

11mo

Wild and awesome

Eliot Durbin

General Partner at Boldstart Ventures

11mo

Well said, let’s go! 🙌🚀

Nathan Benaich

☕️ brewing @ air street café

11mo

such a great oppy!

Vinay Bhagat

Founder & CEO, TrustRadius

11mo

Congratulations Brad Birnbaum and team

David Moon

Symmetric | CFO Roundtable

11mo

wow! Congrats on the move!

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