About us
At Flourish Labs, we’re on a mission to bring accessible, affordable mental health support to everyone who needs it by empowering people to support each other. We believe that peer support is an effective, yet underutilized solution to the mental health crisis. Peer supporters use their own lived experience of mental health challenges to help others.
We are growing the workforce of Certified Peer Supporters by training students in peer support skills, such as active listening, building rapport, strengths, self-care, coping strategies and safety. We’ll offer peer supporter jobs in our peer support network, launching later this year. Students who want support will be able to find Certified Peer Supporters in our network who match their needs, and book support sessions via our digital platform.
We’re partnering with nonprofits and colleges to bring the peer supporter training and job opportunity to students. Youth Era, a peer-led organization based in Oregon with deep experience in training youth peer supporters, is our training partner. We’ve been designing our program with Active Minds, the largest nationwide network of student mental health volunteers with chapters on over 600 college campuses.
We also offer a free app, håp, which helps students track the ups and downs of their mind, connects them to crisis support and makes it easier to reach out to their friends for support.
Join our growing team!
You can see our current team here: https://flourishlabs.net/about-us/
We recently closed our seed round led by Gradient Ventures, with participation from Collaborative Fund, Learn Capital, WGU Labs, Tiny VC and some wonderful angels. We are now hiring across a number of areas.
You can see all our open roles and apply here: https://flourishlabs.net/careers/
Join our team and help to bring mental health support to everyone who needs it!
About the role
We aim to grow a team of certified peer supporters who provide the highest quality peer support while themselves feeling supported.
We are looking for an experienced licensed mental health clinical supervisor to supervise and guide our diverse network of college-aged peer supporters. As a founding member of this team, you will also help develop onboarding, supervision, quality and support protocols for newly-trained and more experienced peer supporters.
What you’ll do in this role
- Provide direct oversight and supervision of peer supporters
- Assist in the selection, training, evaluation, growth, and discipline of peer supporters
- Role model effective techniques and ethics of peer support that center on empathy, understanding, and sharing of experience
- Provide peer supporters with external resources and support as required, including documenting and reporting cases of abuse or neglect to the relevant agency
- Ensure the quality and safety of peer support sessions, including review of documentation, regular group and individual de-briefing and training, and assistance with crisis support as needed
- Participate in and support the planning, implementation, and evaluation of peer support services
- Participate in the development of clinical protocols
- Lead and participate in continuing educational programs, supervision, and additional trainings
- Maintain strict confidentiality of supportees and peer supporters
What we’re looking for
The responsibilities and qualifications set out below are a guide to help you and us assess if this role is right for you. You may see the list above and feel discouraged because you don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed!
Key Qualifications
- Licensed mental health professional, preferably LCSW
- At least 5 years professional experience in mental health
- At least 3 years of supervisory/management experience
- Passion for mental health and well-being and interest in developing innovative care models
- Understanding of the peer support model, and preferably experience working with peer supporters
- Excellent oral communication and interpersonal skills, including empathy, listening
- Ability to build/sustain collaborative working relationships with staff, supervisees, and others
- Ability to and interest in working effectively with people from diverse backgrounds and cultures
- Responsible and organized
- Ability to work independently, and confidence to ask for help
- Demonstrated social/situational problem-solving skills
- Ability to speak and write in English fluently and idiomatically
Preferred Qualifications
- Strong knowledge with service delivery documentation (including counseling planning), HIPAA standards, utilization review, and data management
- Demonstrated knowledge and competency of MS Office including Word, Excel, Internet Explorer, and Outlook, including virtual platforms such as zoom, Microsoft teams, Webex.
- Ability to adapt to changing priorities and practices, as this is an early startup environment and tele-health platform experience, supervision system, etc. may evolve over time
How we work
We are an early stage startup and a global, distributed, remote-first company. This means you can work from anywhere with a good internet connection, and we occasionally meet up face to face for onsite gatherings. We care about impact, not hours worked. Our environment is best suited to people who want to shape their own role rather than be prescribed exactly what to do, who are willing to roll their sleeves up to get things done, even if it’s not part of their job description. We’re looking for people who think creatively, try different approaches, learn and iterate quickly based on data, who love working in a cross-functional team. If this sounds exciting (and a little scary!), we’d love to hear from you.
Diversity, equity & inclusion at Flourish Labs
At Flourish Labs we embrace and support differences because it is the right thing to do, makes us a more fun and effective team, and helps us build better products for our users, who are equally diverse. We are building our products and our company with people who have lived experience of mental health challenges, themselves and/or as a caregiver to others. We are committed to hiring talent with a wide range of backgrounds and experiences, and enabling them to flourish at our company by ensuring everyone has a voice and opportunity to succeed. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+ people, veterans, and people with disabilities. We consider part time and job sharing arrangements for any role, just ask.
Equal opportunity statement: We are an equal opportunity employer. If we hire you, it will be based solely on your merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Supporting you to do your best work
We’re a peer support company, so support is at our core. We support our team members in the best way we can through competitive benefits and flexible working practices.
All Flourish Labs employees and interns enjoy the following benefits:
- Flexible work location. You can work from anywhere with a good internet connection
- Flexible work time & vacation. We care about you on getting the work done, not when you do it. You decide when you need time off. We offer unlimited personal time off, and we’ll strongly encourage you to take at least 5 days PTO per quarter. And you’ll get your birthday off!
- Attractive salary
- Company holidays and winter shutdown. We honor 12 paid public holidays a year, and we close between Christmas Eve and New Year’s Day
- Growth opportunities via your role and professional development/trainings
Permanent employees working at least 20 hours a week (50% time) also receive:
- Equity
- Comprehensive health care. We cover 100% of premiums for employees and 75% for dependents. We encourage and fund HRA plans so you can save for medical expenses pre-tax. We offer dental and vision insurance in addition to the core health plan. You also get access to OneMedical primary care.
- Mental health. Our health plans have generous mental health coverage. You also get access to Spring Health.
- Generous parental leave
- 401(k)
How to apply
To apply, please fill in our application form here:
