Tennessee, North Carolina AGs Investigating Taylor Swift Ticket Presale
Soon after tickets went on sale, would-be customers began complaining of long waits, technical problems and poor customer service.
Tennessee Attorney General Jonathan Skrmetti is investigating consumer complaints about chaos during the presale of tickets to Taylor Swift’s concert tour.
Skrmetti said in a press conference on Wednesday that antitrust violations “could be an issue” regarding Ticketmaster and Live Nation Entertainment Inc. The two control more than 70% of the primary ticketing and live event venues market, according to consumer groups, and Skrmetti said he’s concerned a lack of competition has led to a poor experience and higher prices for consumers. So far, Ticketmaster and Live Nation have not been accused of misconduct.