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Fran Smith
Using my 10+ years of customer service experience to empower small biz owners to grow communities of loyal fans - one step at a time
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Fran Smith
@andsothejourneybeginsco
Using my 10+ years of customer service experience to empower small biz owners to grow communities of loyal fans - one step at a time
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The Experience
By Fran Smith
Stories & lessons to inspire you to improve the client experience in your small biz one small detail, connection & step at a time from a gal who's been there & got the t-shirt in the customer service industry.
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