Kevin Lau | Substack

The Customer Continuum by Kevin Lau

Kevin Lau⁠

@kevinkennethlau

I help B2B customer marketing, CX, & post-sale teams build with AI & get credit for the work they do. 15+ years building customer programs at Google, Adobe, F5, Freshworks & Ingram Micro. Dad, Marvel & LEGO fan, & the guy who built his own Jarvis.

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