Lloyd Miner 

@lloydminer
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Founder of The CRM Chronicles, a resource for all things marketing technology. I also run a creative writing school called The Writing Grove (www.writinggrove.com)
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The CRM Chronicles
The CRM Chronicles
By Lloyd Miner
The place to learn and navigate all things CRM and learn how to succeed amidst ever-shifting tech, increasing customer demands and shrinking company budgets.