In toxic cultures, people get promoted for results even if they destroy relationships. Abuse is a price to pay for high performance.

In healthy cultures, no level of individual excellence justifies undermining people. You’re not a high performer if you don't elevate others.

It’s easy to be a critic or a cheerleader. It’s harder to be a coach.

Critics concentrate on your weaknesses and attack your worst self. Cheerleaders focus on your strengths and celebrate your best self.

Coaches emphasize your potential and help you become a better version of yourself.

Bad bosses keep people stuck in dead-end jobs.

Good bosses create opportunities for people to grow and advance.

Great bosses encourage people to pursue growth and advancement even if it means leaving for another organization.