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You don’t expect a grocery list to break your heart. Until it does.
I was filling shelves in the baking aisle, when I noticed her—an elderly woman clutching a handwritten grocery list that looked like it had been folded and unfolded a hundred times.
She kept glancing at it, then at the shelves, then back at it—like the list itself might change if she stared at it long enough.
I asked if she needed help, and she gave a small, tired smile.