Scott Abel
Scott Abel is a Content Strategy Evangelist at Heretto, CEO of The Content Wrangler, and an expert in technical communication management. He hosts webinars, writes for industry pubs, authors books, mentors students, and speaks at events globally.
I’m working again with the folks from the annual CODiE Awards (think Academy Awards of the Web) to encourage organizations to showcase the great work they’ve done to build exceptional self-service customer support websites. The call for participants will be announced soon. I’m currently working to help CODiE Awards organizers identify judges and improve the criteria for judging. More coming soon.
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