I learned recently (from someone who works in acute mental health in Aus) that they refer to ‘patients’ as “consumers”. Consumers of mental health services…. I guess it’s an attempt to centre the user, which is a good thing imo, but it really started me thinking again about the use of language, how important it is and how it is used to manipulate people. With an election coming up we’d all be wise to focus on “what does that actually mean” 😉. Good read, Ngā mihi.