Aw Otis is so sweet welcoming you home. I work in subsidized senior housing. As you might guess death is most often why people “move out.” Today I had a call from the daughter of a pair of residents. The husband had passed and she wanted to know why management had not done anything. The short answer was we did not know. He passed a way in hospital two weeks ago and we were not told by his wife. There is a huge language barrier and as I spoke with the daughter I said that when I know of a passing I always at least send a sympathy card. I asked what would help her mom at this point. She asked if I would come to the apartment tomorrow at noon because she was picking up her dad’s ashes and bringing them back to her mom. I feel a little out of my depth here ( this is far from a normal property management task). But I will be there and in part because you have shared so openly I feel like just being there may be enough.