I don’t know that I have a book to add, but a thought. Much of my professional research is in driver behavior. The key observation in all of my work is that when we are at a speed and scale that face to face interaction works, then drivers become people again, not just someone manipulating a machine.

The built environment can set the stage for this or ruin it, but it cannot make us see each other. There are two ditches to fall into: too wide open and fast to see anything, or too many around, which makes eye contact feel invasive. It’s the problem that comes when you’re telling little children not to make eye contact in NYC because it’s dangerous.

The physical structure of our world mitigates against seeing and being seen. I like the concept of the stranger room and hope I have a chance to steal it in my next book.