Zach Bouzan-Kaloustian 

@customerexperience
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Operations and Customer Experience leader with twelve years of experience building international, customer-centric service organizations.
133 subscribers
Customer Experience Handbook
By Zach Bouzan-Kaloustian
The CX Handbook is designed to educate CX Professionals and Startup Execs on the best practices to setup and run customer-facing teams such as Customer Support and Customer Success.