Stefaan Lambrecht 

@stefaanlambrecht
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Expert and Thought l-eader on Customer Operations Excellence through Decision, Case and Business Process Management. By the combined use of the Object Management Group DMN, CMMN and BPMN Standards.
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The TRIPOD for OPERATIONAL EXCELLENCE
The TRIPOD for OPERATIONAL EXCELLENCE
By Stefaan Lambrecht
The ultimate guide on how Decision (DMN), Case (CMMN) and Process (BPMN) Management build the road for your company towards state-of-the-art CUSTOMER OPERATIONS.