About using AI experiences available through WhatsApp
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We’re inspired by the possibilities that may come from Generative AI and believe they can help people, groups, and communities express ideas and make communicating with businesses more useful.
To start, we’re introducing ways for people to create stickers, as well as chat with and create images using an AI assistant built by our parent company Meta.
AI is fast improving its ways of responding to questions about people, places, and events in numerous languages. However, no matter how realistic these conversations become, talking to AI has different rules and expectations than personal conversations with friends and family. We want people interested in trying out this experimental technology to know some basics and what to expect.
Chatting with Meta AI through WhatsApp
The most important thing to know is that your personal messages with friends and family are off limits. AIs can read what is shared with them, but your personal messages remain end-to-end encrypted. Only people inside of the chat can read or share them.
We’ll make chats with AI visually distinct so it’s clear these are different from personal messages and conversations. You have to take action to start the conversation by opening a chat or sending a message to the AI. Only you or a group participant can initiate this, not Meta or WhatsApp. You can read more about this in our white paper.
Talking to an AI provided by Meta does not link your personal WhatsApp account information on Facebook, Instagram, or any other apps provided by Meta.
What you send to Meta may be used to provide you with accurate responses or to improve Meta’s AI models, so don’t send messages to Meta with information you don’t want it to know. Even still, Meta’s AI is trained to limit the possibility of information about people, like names for example, from showing up in other chats. You have the option to delete your interactions with Meta AI.
Generative AI is new technology and it’s important to keep in mind that responses may not be accurate or appropriate. Please provide feedback to help improve these systems and responses for yourself and others.
