Lightbulb moment! I learned more from listening to her rationale on a specific ask than I have from the entire library of literature I’ve read on saying no. Like Kelly, I’m paying it forward and sharing how I think about an ask. I hope this transparency gives you more confidence in your own nos, especially as Maycember descends. I went back through the last 30 days of requests that landed in my inbox. One decision involved an internal swirl that I made my husband journey through three times. A few fell into the special category of voluntold. And some were no’s based on my “fancy” quota system of not doing free labor.