We’re moving from Systems of Intelligence to Systems of Actions. How do I know? Let me share 2 real conversations I’ve had recently.

One with a founder in the Agentic space.

Another with a practitioner deploying agents at scale —𝐢𝐧 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧.

Me: “How many employees do you have?”

Founder (smiles): “200. Fifty humans. 𝐎𝐧𝐞 𝐡𝐮𝐧𝐝𝐫𝐞𝐝 𝐟𝐢𝐟𝐭𝐲 𝐚𝐠𝐞𝐧𝐭𝐬.”

Me: “What’s your mix—agents vs. rules-based automation?”

Practitioner (smirks): “30% agents. 70% 𝐫𝐮𝐥𝐞𝐬.”

I break this down (with examples) below:

Let me know what you think!