I see #11 about workflows in practice all the time now. Skills and agents, in many ways, both make the world more complex. Skills because an org has an ever-growing set of them, so the list of verb complexity grows. And agents generally have ragged, ill-defined areas of expertise; knowing when/how to use them is complex.

But workflows simplify. They perform a specific, narrow function; they know how/when to do it, and since they are running systematically, everyone can just learn to expect the outputs they provide in all the places they do so. They simplify the world relative to their manual past.

They are far more scalable as a technology for an organization.