Is the "Operations Takeover" killing veterinary medicine?
Right now, we are seeing a massive shift. Operations is gaining more traction than ever, and the shift is blessing and a curse. When medical voices are sidelined in favor of "labor-to-revenue ratios," we don't just lose efficiency—we lose our people and our culture on the ground.
At the same time, a medical-only focus leads to stagnation.
The secret to a thriving practice isn't choosing a side; it’s realizing that "Medicine People" and "Operations People" aren't just using different words—they are living in different worlds. Collaboration therefore must be intentional and ongoing.
I honestly think this article is the most important thing someone coming into the veterinary industry with only outside operations experience can read.