The app for independent voices
Nobody wanted to say it out loud at UNLEASH America last week.
A room full of CHROs, talent executives, and HR technology practitioners were all asking:
Whose job is it to install AI in the organization?
Josh Bersin Josh Bersin captured the moment in one word: confusion. He acknowledged the map hasn't caught up with the terrain.
HR is waiting for IT. IT is pointing to the business. The business is looking to the C-suite. The C-suite is making announcements.
Meanwhile, AI models update every six weeks. Employees already using tools their employers haven't sanctioned.
The ownership vacuum is real. And its a systems design problem.
This week's piece is about what the leading organizations already know:
You have to build new human infrastructure to support AI: