Claude and ChatGPT are guided by different moral philosophies — moral objectivism vs cultural relativism — but these are also reinforced by their business models.

A global consumer company like OpenAI (or Meta) can’t get away with a unitary chatbot personality — each refusal cedes market share to a competitor willing to give the user exactly what they want. Meanwhile, Anthropic’s enterprise customers value consistency and safety more.

Fun live discussion with Irene Zhang and Kai Williams! Full discussion here: