Oliver Wyman Forum just released their 300,000 Voices report, tracking how people have changed across five years of global disruption. Some findings worth your attention:
On the workforce:
Fulfillment jumped from 8th to 2nd place among workplace priorities (trailing only pay)
Demand for training has doubled since 2021, the steepest rise of any factor
One-third of Gen Z said they'd prefer an AI boss, citing consistency, transparency, and fairness as the draw
People aren't disengaged. They're under-convinced that any of this is worth it.
On well-being:
Quality of life indicators are at record highs, yet people report feeling 9% worse mentally and physically than in 2021
The share practicing 4+ wellness activities rose from 22% to 30%, but satisfaction hasn't followed
Financial independence is now the fastest-growing unmet need, up from 32% to 41%
More striving, less thriving. We optimized the inputs and forgot to measure what actually matters.
On trust:
Trust has shifted from institutions to smaller circles of "people like me"
83% say misinformation is a major problem
64% of consumers will drop a brand after a single poor experience
Trust isn't given anymore. It's earned in small moments, then lost in a single one.
Worth a read if you're in HR, workforce strategy, employee experience, or leading through change. Lots of signal here about where people's heads are at.