The distinction you're drawing between autonomous agents and agentic workflows is one I've been trying to articulate for months.

I've been building automation systems for about a year and every time I describe what I'm actually doing (structured workflows with human checkpoints) people go 'oh so not real AI agents then.' Which is frustrating because the constrained version is the one that actually ships and produces results.

Your Workflow 02 numbers - 4x faster lead response, 2x ACV - that's what happens when you stop trying to replace the rep and start removing the tax on their time.

The human-in-the-loop constraint is a feature, not a limitation.