A few weeks ago, I was benchmarking some premium skincare for a development project, and something struck me: some brands spend years perfecting their most active formulations, then package them cheaply, which pretty much guarantees those actives will degrade before the consumer gets their money’s worth.
Example: You’re selling a $185-per-ounce Vitamin C serum in an inexpensive, generic amber glass dropper bottle that begins to oxidize and lose potency the moment it’s opened and exposed to air? And don’t get me started on the contamination issues with the dropper (pipette) being exposed to bacteria with every application, then put back in the bottle.
The thing that infuriates me most? It’s not accidental. It’s deliberate.