A crisis is an event. Something breaks, everyone can see that it broke, the sirens go off — and buried inside the word is an assumption that the system will respond, the damage will be repaired, and things will eventually return to normal. A crisis, by definition, ends. Or it’s not a crisis. A SNAFU is different. The dysfunction is the normal state of affairs. Nothing is coming to the rescue because, as far as the system is concerned, the situation is normal.