AI voice agents are transforming product onboarding journeys.
The co-founder of a new dating app said that its users are spending up to 90 minutes in an AI-powered onboarding conversation - and it's working better than anyone expected.
Instead of filling out profile forms, users have a natural voice conversation with an AI that acts like a dating coach. It asks questions, follows up on their answers, and extracts nuanced insights about what they're actually looking for.
The results are actually pretty remarkable:
Average time spent during the onboarding conversation: 26 minutes (some users chat for 90+ minutes)
80% of introductions lead to in-person dates
Profiles are more authentic because conversational depth reveals what typing never could
As their lead investor put it: "In a conversation, you can get those nuances out, but in the past, the conversation required a $10,000 matchmaker."
And this principle could extend far beyond dating. The same approach could transform onboarding for other product verticals, including:
Fintech apps (AI financial advisor conversations)
Health/fitness apps (personalized coaching intake)
B2B tools (voice-led product setup replacing forms)
Read more about this and other applications of AI voice in product design in the latest Deep Dive where I explore AI voice features in practice:
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