It was unconscionable, that piece. Appalling. And NYT (not to mention Delano & Co.) didn't even mention the most effective evidence-based therapy for truly troubled individuals, Dialectical Behavior Therapy, which, when combined with effective meds, can transform people's lives from perpetual turbulence and suffering into a life lived with agency and dignity. You nailed it -- they must have a great publicist. But that's no excuse.