This tendency to trust automated outputs over your own judgment is something human factors researchers have studied for 40+ years. One fix: Make the AI's output look like a draft, not a decision.
Anthropic studied nearly 10,000 conversations with Claude to understand what makes people effective at working with AI.
A key finding: When AI produced polished, finished-looking work like a doc or app, people were less likely to question the reasoning, notice gaps, or check facts. TLDR: The more competent the output looked, the less peo…
Feb 24
at
8:59 PM
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