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Kim’s background

0:00

A brief overview of Radical Candor

3:13

How people fail with ruinous empathy, manipulative insincerity, and obnoxious aggression

6:46

The impact of radical candor on Kim’s life

8:37

How to communicate feedback effectively

14:16

A story illustrating the problem with ruinous empathy and manipulative insincerity

20:34

How to get over the need to be liked

27:50

How to have career conversations with your direct reports

31:31

Best practices for soliciting feedback as a leader

33:31

How to respond to feedback

35:53

How often to ask for feedback

39:22

Whether or not to accept “no feedback” as an answer

41:48

Investing time in feedback

50:48

How to ask for feedback as an employee

54:04

Why obnoxious aggression is not the best way to deliver feedback

57:42

A notable example of problematic management

1:01:23

Why context matters when diagnosing obnoxious aggression

1:03:43

Empathy is a good thing, but empathy can paralyze

1:07:39

Reflections on the limitations of radical candor in a society riddled with biases

1:10:47

Kim’s new book, Radical Respect

1:14:41

Tactical advice to get better at radical candor

1:15:51

Lightning round

1:16:46
Radical Candor: From theory to practice with author Kim Scott
446Likes
31,043Views
2023Dec 10
Kim Scott is the author of Radical Candor, currently the #1 most recommended book on this podcast. The book has sold over 1 million copies and has been translated into 23 languages. Before writing, Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was also a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. This spring she’ll be launching Radical Respect, which she considers to be a prequel to Radical Candor. In today’s conversation, we go deep on Kim’s popular framework, including: • What separates radical candor and obnoxious aggression • Tactical advice on delivering constructive feedback • How well-meaning empathy can become ruinous • Strategies for effectively soliciting and responding to feedback • The importance of having regular career conversations • The false dichotomy of a good leader versus a kind person • A sneak peek into Radical Respect — Brought to you by Jira Product Discovery—Atlassian’s new prioritization and roadmapping tool built for product teams: https://atlassian.com/lenny/?utm_sour... Find the transcript and references at: https://www.lennysnewsletter.com/p/ra... Where to find Kim Scott: • X:   / kimballscott   • LinkedIn:   / kimm4   • Website: https://www.radicalcandor.com/ Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X:   / lennysan   • LinkedIn:   / lennyrachitsky   In this episode, we cover: (00:00) Kim’s background (03:13) A brief overview of Radical Candor (06:46) How people fail with ruinous empathy, manipulative insincerity, and obnoxious aggression (08:37) The impact of radical candor on Kim’s life (14:16) How to communicate feedback effectively (20:34) A story illustrating the problem with ruinous empathy and manipulative insincerity (27:50) How to get over the need to be liked (31:31) How to have career conversations with your direct reports (29:40) Reflections on how Kim handled an underperforming employee (33:31) Best practices for soliciting feedback as a leader (35:53) How to respond to feedback (39:22) How often to ask for feedback (41:48) Whether or not to accept “no feedback” as an answer (50:48) Investing time in feedback (54:04) How to ask for feedback as an employee (57:42) Why obnoxious aggression is not the best way to deliver feedback (1:01:23) A notable example of problematic management  (1:03:43) Why context matters when diagnosing obnoxious aggression  (1:07:39) Empathy is a good thing, but empathy can paralyze (1:10:47) Reflections on the limitations of radical candor in a society riddled with biases  (1:14:41) Kim’s new book, Radical Respect (1:15:51) Tactical advice to get better at radical candor (1:16:46) Lightning round Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.
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