Effective Date: November 24, 2021
Welcome to Substack! We’re thrilled that you’ve chosen to publish with us.
This Publisher Agreement (“Agreement”) is a binding contract between you and Substack Inc. (“we”, “us”, “our”). It contains the rules and restrictions that govern your use of Substack’s products and services (referred to below simply as “Substack”) to distribute your newsletters and any content therein. If you use Substack for this purpose, you are a Publisher and will need to create a Publisher account. In this Agreement, we refer to people that subscribe to your newsletters as Readers.
You must be of legal age to form a binding contract to use Substack. If you aren’t, you need to get your parent’s or guardian’s permission to use Substack, and your parent or guardian will agree to this Agreement on your behalf.
If you’re agreeing to this Agreement on behalf of an organization or entity, you must be authorized to agree to this Agreement on that organization or entity’s behalf and bind them to this Agreement (in which case, the references to “you” and “your” throughout this document refer to that organization or entity).
If you don’t agree to all of the following, you may not use or access Substack in any manner. If you have any questions, comments, or concerns regarding the Agreement or our products and services, please contact us at email@example.com.
First and foremost, you own what you create. Any original content you post, upload, share, store, or otherwise provide to Substack remains yours and is protected by copyright and any other applicable intellectual property laws.
However, please note that you agree to grant us a limited license to your content in order to enable us to operate Substack. This license allows us to promote your content and help you succeed on Substack.
Pricing and Payments
You may offer your newsletters for free, or for a subscription fee, to be determined at your discretion. You may set and change the prices for your newsletter at your discretion through your Publisher account, though no price changes will apply retroactively.
If you choose to charge a subscription fee for your newsletter, you agree to the following:
No Circumvention: You agree to process payments from Readers only in the manner determined by us. This includes using the third-party payment processing platform (“Payment Processor”) we choose, and following any other rules we specify. You may not circumvent your payment obligations to us by soliciting payment from a Reader outside of Substack or by using any alternative method to collect subscription payments. This includes receiving payments for your newsletter through links to Paypal or a separate Patreon page. You agree to notify us immediately if you receive any such offer or solicitation to circumvent your payment obligations by contacting firstname.lastname@example.org.
Taxes: You agree that you shall bear and be responsible for any and all applicable federal, state, local, and foreign taxes, duties, tariffs, levies, withholdings, and similar assessments (including without limitation, sales, use, and value added taxes) related to your newsletter.
Revenue Share: You agree to pay us a percentage of the total amount charged by you to Readers (the “Revenue Share”). The remaining amount, after any fees deducted by the Payment Processor, will be retained by you. The Revenue Share percentage is set between you and Substack during registration of your Publisher account.
Revenue Share Payment: During the term of this Agreement, the Payment Processor will pay the Revenue Share owed to us and deduct any applicable fees on a rolling basis as you process subscription payments from Readers. You agree to these payments and further agree that all Revenue Share payments are non-refundable.
Information Upon Request: You will provide us with all requested data or information about you and your newsletters. This includes all payment and tax identification information, and you will ensure this information is accurate and up-to-date.
Relationships with Readers
You agree to the following rules around your relationships with Readers and other users of Substack:
Sole Responsibility: You agree that you are solely responsible for (and that we have no responsibility to you or to any third party for) any newsletters you distribute through Substack and for the consequences of your actions by doing so. This means that you acknowledge and agree that you are solely responsible for ensuring distribution of your newsletters, our actions under this Agreement are solely to assist you in facilitating distribution.
Stopping Publication or Deleting a Newsletter: You may delete one or more of your newsletters from Substack at your discretion. However, please note that if you delete or stop publishing a newsletter before the end of a paid subscription term of a Reader, any and all obligations – including any refund obligations for the remaining portion of the subscription term – are solely your responsibility. We are under no obligation to issue any refunds to you or your Readers and we are entitled to keep any and all portions of any Revenue Share you have paid Substack.
Disputes: If there is a dispute between you and a user about payments or any other issue, you agree we are under no obligation to become involved and that we will not be held liable for any such dispute. We are not liable for your relationship with users, and we won’t provide you with any legal advice regarding such matters.
Support: You shall provide to us a current email address to which we may direct inquiries from Readers and other Substack users regarding your newsletters.
You are responsible for all your activity in connection with Substack!
Make sure that you use Substack in a manner that complies with the law and is permitted by this Agreement. If your use of Substack is prohibited by applicable laws, then you aren’t authorized to use Substack. We can’t and won’t be responsible for you using Substack in a way that breaks the law.
You also represent and warrant that you will not publish newsletters or otherwise use Substack in a manner that:
is fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, libelous, or in any way violates Substack’s Content Guidelines;
interferes with, disrupts, damages, or accesses in an unauthorized manner the devices, servers, networks, or other properties or services of Substack or any third party;
infringes, violates, or misappropriates any law, statute, ordinance or regulation or rights of any third party;
spreads a virus, trojan horse, worm, time bomb, or other harmful computer code, file, or program.
Limitation of Liability
To the fullest extent allowed by applicable law, under no circumstances and under no legal theory shall Substack, its licensors, or its suppliers be liable to you or to any other person for:
Any indirect, special, incidental, or consequential damages of any kind, or
Any amount, in the aggregate, in excess of the greater of (1) $100 or (2) the amounts paid and/or payable by you to us in connection with Substack in the twelve-month period preceding the applicable claim.
Substack is provided to you on an “as-is” basis. This means we provide it to you without any express or implied warranties of any kind. That includes any implied warranties of merchantability, warranties of fitness for a particular purpose, non-infringement, or any warranty that the use of Substack will be uninterrupted or error-free.
Each party shall comply with their respective statutory or regulatory data protection obligations.
Substack shall process Personal Information in accordance with your instructions. Substack shall have no liability whatsoever for violations of privacy and data protection laws that arise as a result of Substack following your instructions under the Agreement.
Substack shall not retain, use, or disclose the Personal Information it receives as a service provider for any purpose other than performing its obligations to you under this Publisher Agreement, however, we may disclose Personal Information as required by law and we may use our own service providers to process Personal Information subject to the same restrictions on retention, use, and disclosure provided here.
If you collect, use, store or otherwise process Personal Information provided by or collected from Substack users, you must do so securely and only for as long as it is needed and always in accordance with applicable privacy and data protection laws.
You shall ensure that all Personal Information that you supply or disclose to Substack has been obtained fairly and lawfully and that you have obtained all necessary consents and/or privacy notices required to permit Substack to fulfill its obligations under this Agreement.
Terminating Your Account
Either party may terminate this Agreement at any time for any reason. Upon such termination of this Agreement, your right to use Substack will immediately cease.
We may terminate this Agreement or terminate, suspend, or restrict your access to or use of Substack at any time, for any reason. Reasons that may lead to us terminating or restricting access to Substack include a breach of any of the terms or conditions of this Agreement, your offensive or unacceptable behavior, objectionable material, or any other actions in violation of guidelines we specify. We will notify Publishers as soon as reasonably practicable if Publishers’ access to Substack is suspended or substantially limited due to technical problems with the platform.
You agree that this means that newsletters (or any content therein) may be removed from Substack at any time in our discretion. You also agree that we retain the right to immediately halt the distribution of newsletters at our discretion.
Changes to this Agreement
We are constantly trying to improve our products and services, so this Agreement may need to change along with Substack. We reserve the right to change the Agreement at any time, but if we do, we will bring it to your attention by placing a notice on the website, by sending you an email, or by some other means.
If you don’t agree with the new Agreement, you are free to reject it; unfortunately, that means you will no longer be able to use Substack. If you use Substack in any way after a change to the Agreement is effective and notice has been provided, that means you agree to all of the changes. Except for changes by us as described here, no other amendment or modification of this Agreement will be effective unless in writing and signed by both you and us.
The above covers most of the questions that we typically receive about Substack. We have grouped provisions that come up less frequently below:
Indemnification: To the fullest extent allowed by applicable law, you agree to indemnify and hold Substack, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of Substack (including any actions taken by a third party using your account), and (b) your violation of this Agreement or of law. In the event of such a claim, suit, or action, we will attempt to provide notice to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment: You may not assign, delegate or transfer this Agreement or your rights or obligations hereunder, or your Substack account, in any way (by operation of law or otherwise) without our prior written consent. We may transfer, assign, or delegate this Agreement and our rights and obligations without consent.
Choice of Law: This Agreement is governed by and will be construed under applicable federal law and the laws of the State of California, without regard to the conflicts of laws provisions thereof.
Arbitration: Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in San Francisco County, California, using the English language in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Streamlined Arbitration Rules and Procedures of JAMS. Judgment upon the award so rendered may be entered in a court having jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, San Francisco County, California, or the Northern District of California. The prevailing party in any action or proceeding arising out of this Agreement will be entitled to an award of costs and attorneys’ fees. To the fullest extent permitted by law, you and Substack Inc agree that all claims against the other can only be brought in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or other representative proceeding. We agree that arbitrators may not conduct any class, consolidated, or representative proceeding, and are limited to providing relief warranted by an individual party's claim.
No Third-Party Beneficiaries: We agree there are no third-party beneficiaries intended under this Agreement.
No Joint Venture: You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Substack Inc., and you do not have any authority of any kind to bind us in any respect whatsoever.
Waiver: The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder.
Severability: If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that this Agreement shall otherwise remain in full force and effect and enforceable.
Survival: You agree that the terms under the heading “Privacy”, “Sole Responsibility”, “Acceptable Use”, “Indemnification”, “Stopping Publication or Deleting a Newsletter”, “No Warranty”, “Limitation of Liability”, “Assignment”, “No Joint Venture”, “Severability”, “Arbitration”, and “Entire Agreement”, and any payment obligations incurred shall survive termination of this Agreement.
Entire Agreement: You agree that this Agreement is the complete and exclusive statement of the mutual understanding between you and us, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement.